Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your information.
Last updated: March 2026
Transparency
We're clear about what data we collect and why.
Security
Your data is encrypted and protected.
Control
You decide what to share and can change it anytime.
1. Information We Collect
We collect information you provide directly to us, including: • Account Information: Name, email address, phone number, date of birth, and profile photo when you create an account. • Profile Information: Bio, interests, and other details you choose to add to your profile. • Event Information: Details about events you create, attend, or interact with. • Communications: Messages you send to other users through the App. • Payment Information: When you purchase tickets, our payment processors collect payment details. We do not store complete payment card information. • Location Data: With your permission, we collect location data to show you nearby events and enable location-based features. • Usage Information: We automatically collect information about how you use the App, including pages viewed, features used, and interactions. • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
2. How We Use Your Information
We use the information we collect to: • Provide, maintain, and improve the App • Create and manage your account • Connect you with events and other users • Process transactions and send related information • Send you technical notices, updates, and support messages • Respond to your comments, questions, and requests • Monitor and analyze trends, usage, and activities • Detect, investigate, and prevent fraudulent or unauthorized activity • Personalize your experience and provide content recommendations • Send you marketing communications (with your consent)
3. Information Sharing
We may share your information in the following circumstances: • With Other Users: Your profile information, events you create, and content you post are visible to other users according to your privacy settings. • With Event Organizers: When you RSVP or purchase tickets, organizers receive relevant information to manage their events. • With Service Providers: We share information with vendors, consultants, and other service providers who need access to perform services on our behalf. • For Legal Reasons: We may disclose information if required by law or if we believe it's necessary to protect our rights, safety, or property. • Business Transfers: If Goava is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We do not sell your personal information to third parties.
4. Your Privacy Controls
You have control over your information: • Profile Visibility: Choose who can see your profile and activity through privacy settings. • Location: Control when and how we access your location through your device settings. • Notifications: Manage your notification preferences in the App settings. • Marketing: Opt out of marketing communications at any time. • Data Access: Request a copy of your personal data. • Data Deletion: Delete your account and associated data through the App settings. • Cookies: Manage cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including: • Encryption of data in transit and at rest • Regular security assessments and audits • Access controls limiting employee access to personal data • Secure data storage with reputable cloud providers While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We may also retain and use information to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain it for legal or legitimate business purposes.
7. Children's Privacy
Goava is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We take steps to ensure your information receives adequate protection wherever it is processed.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: Email: privacy@goava.app Address: Goava Inc., 123 Innovation Way, San Francisco, CA 94102
Your Rights
Access Your Data
Request a copy of all personal data we hold about you.
Correct Your Data
Update or correct any inaccurate information.
Delete Your Data
Request deletion of your personal information.
Data Portability
Export your data in a machine-readable format.
Privacy Questions?
Our privacy team is here to help with any questions or requests.
Contact Privacy Team